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HP Support Assistant

HP Print and Scan Doctor has been DISCONTINUED due to security vulnerabilities

HP Print and Scan Doctor has been replaced with HP Support Assistant. HP Support Assistant download is available below ⬇️

HP Support Assistant.exe
175.5 MB

📋 Official HP Statement

According to HP’s official documentation: HP Print and Scan Doctor has been discontinued due to security vulnerabilities that cannot be patched. HP recommends using HP Support Assistant as the official replacement.


📖 Read Full HP Security Notice →

🔄 What Changed?

May 27, 2025: HP discovered critical security vulnerabilities in Print and Scan Doctor and permanently discontinued it.

Solution: HP Support Assistant now includes all Print and Scan Doctor functionality with enhanced security and features.

Action Required: If you have Print and Scan Doctor installed, remove it and install HP Support Assistant.

Legacy Download (Not Recommended)

If you still need the officially discontinued Print and Scan Doctor that supports Windows XP, Vista, 7, 8, 8.1, 10, 11, you can download it below:

Legacy Software

⚠️ Hp print and scan doctor.exe

DISCONTINUED – USE WITH CAUTION
9.92 MB

⚠️ Warning: This software has security vulnerabilities and is no longer supported by HP.

HP Support Assistant Features – Complete Printer & PC Support

🔧 Automated Fixes & Troubleshooters

Resolve many common printer and PC issues automatically using HP’s built-in troubleshooters and automated fixes. When issues can’t be resolved automatically, HP Support Assistant connects you to additional support resources specific to your device.

  • ✅ Automatic printer problem detection
  • ✅ One-click issue resolution
  • ✅ Device-specific troubleshooting
  • ✅ Advanced support resource access

👤 Personalized Support

Manage all your connected HP devices from one dashboard. Create an HP ID or sign in with existing credentials to track multiple devices, receive notifications, and manage HP services.

  • ✅ Multi-device management
  • ✅ Family member device tracking
  • ✅ Automatic update notifications
  • ✅ HP services management

🔄 Automatic Updates

Improve performance and reliability of your PCs and printers with automatic firmware and driver updates. Configure update preferences to match your needs.

  • ✅ Automatic driver updates
  • ✅ Firmware updates
  • ✅ Configurable update settings
  • ✅ Performance optimization

🚀 Why HP Support Assistant is Superior to Print and Scan Doctor

❌ Old Print and Scan Doctor

  • ❌ Security vulnerabilities
  • ❌ Limited to printer diagnostics
  • ❌ Manual troubleshooting only
  • ❌ No automatic updates
  • ❌ Single device focus
  • ❌ No personalized support

✅ New HP Support Assistant

  • ✅ Secure and regularly updated
  • ✅ Complete PC + printer support
  • ✅ Automated fixes and solutions
  • ✅ Automatic driver/firmware updates
  • ✅ Multi-device management
  • ✅ Personalized support dashboard

Advanced HP Support Assistant Capabilities

🔍 Comprehensive Diagnostics Include:

🖨️ Print Diagnostics:
  • Print quality analysis
  • Connection troubleshooting
  • Driver verification
  • Queue management

📄 Scan Diagnostics:
  • Scanner connectivity
  • Software compatibility
  • Quality optimization
  • Error resolution

🌐 Network Diagnostics:
  • Wireless connection
  • Network configuration
  • Firewall settings
  • IP address management

⚙️ System Integration:
  • Windows compatibility
  • Driver optimization
  • Performance monitoring
  • Security updates